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Privacy Policy

How we collect, use, and protect your information.

Effective Date: April 27, 2026

1. Introduction

Window Cleaning Pros 85 ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website at www.windowcleaningpros85.com (the "Site") or contact us, and how we use, share, and protect that information.

2. Information We Collect

When you submit a quote request, contact form, or call us, we may collect:

  • Your name, phone number, and email address
  • Your service address or property location
  • Details about the service you're requesting
  • Any messages or notes you send us

We may also collect basic technical information automatically, such as your IP address, browser type, pages visited, and date/time of visit.

3. How We Use Your Information

  • To respond to your inquiry and provide a quote
  • To schedule and complete window cleaning services
  • To send service confirmations, reminders, and follow-ups
  • To send occasional marketing communications (you may opt out at any time)
  • To improve the Site and our services

4. SMS & Text Messaging

If you opt in to SMS communications, you'll receive appointment confirmations, reminders, and occasional marketing messages. Message frequency varies; message and data rates may apply. Reply STOP to unsubscribe or HELP for help. We do not sell or share your phone number with third parties for their marketing.

5. Sharing Your Information

We do not sell your personal information. We share it only with: (a) trusted service providers who help us run our business — including GoHighLevel (LeadConnector), which processes form submissions and SMS/email communications on our behalf; (b) when required by law; or (c) to protect our rights or prevent fraud. These providers are contractually bound to use your information only for the services they provide to us.

6. Cookies

Our Site may use cookies and similar technologies to remember preferences and analyze site traffic. You can disable cookies in your browser settings; some Site features may not work without them.

7. Your Rights

You can request that we update, correct, or delete your personal information at any time by contacting us at the information below.

California residents have specific rights under the California Consumer Privacy Act (CCPA/CPRA):

  • The right to know what personal information we collect, use, disclose, and sell.
  • The right to delete personal information we collected from you.
  • The right to correct inaccurate personal information.
  • The right to opt-out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising).
  • The right to limit the use of sensitive personal information (we do not collect sensitive personal information as defined by the CCPA).
  • The right to non-discrimination for exercising your CCPA rights.

To exercise any of these rights, email windowcleaningpros85@gmail.com or call (408) 613-1431 with the subject "CCPA Request". We will respond within 45 days.

8. Data Retention

We retain personal information for as long as needed to provide our services and as required by applicable law — typically up to 7 years for tax and business records — or until you request deletion, whichever comes first.

9. Children's Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

10. Security

We use reasonable safeguards to protect your information, but no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this policy from time to time. The "Effective Date" at the top will reflect the latest revision.

12. Contact

Questions about this policy? Contact us: